TillPoint ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our grocery delivery service and mobile application.
Information We Collect
We collect information that you provide directly to us, including:
• Account Information: Name, email address, phone number, and password when you create an account.
• Delivery Information: Delivery addresses and any special delivery instructions.
• Payment Information: Payment card details are processed securely through our payment provider and are not stored on our servers.
• Order History: Records of your purchases to improve your shopping experience.
• Preferences: Dietary restrictions, allergies, and shopping preferences you choose to share with us.
How We Use Your Information
Your information is used solely to enable and improve your shopping experience:
• Processing and delivering your orders
• Communicating with you about your orders and account
• Personalizing product recommendations based on your preferences
• Improving our services and customer experience
• Sending you updates about promotions (with your consent)
We Do Not Sell Your Data
Your personal information is stored solely to enable your shopping experience. We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may share your information only with:
• Delivery partners to fulfill your orders
• Payment processors to complete transactions
• Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure server infrastructure.
Your Rights
You have the right to:
• Access and receive a copy of your personal data
• Correct any inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications at any time
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
